HOMESTAR MORTGAGE, INC.
IMPORTANT NOTICE CONCERNING CUSTOMER PRIVACY
In order to process your mortgage loan application in accordance with mortgage industry standards, personal customer information about you and your transactions that is not publicly available (“nonpublic personal information”) must be gathered and used for that processing purpose.
This notice outlines the type of information that we gather, how we use it and the steps we take to protect that information. We encourage you to read through this notice regarding our position on privacy.
This notice applies only to nonpublic personal information obtained by us in connection with mortgage loans primarily for personal, family or household purposes (and not business purposes).
This notice takes precedence over any previous privacy notices issued by us.
HOW WE COLLECT NONPUBLIC PERSONAL INFORMATION AND THE KINDS OF INFORMATION GATHERED:
We collect nonpublic personal information about you from various sources as follows: * Your mortgage loan application (such as name, address, telephone, social security number, employment)
Your employer(s) (such as employment status, income)
Financial institutions (such as verification of assets, payment history)
Credit reporting agencies (such as liabilities, credit history, credit capacity)
Other outside sources
HOW NONPUBLIC PERSONAL INFORMATION IS USED AND DISCLOSED BY US:
All nonpublic personal information that we collect is used to process your request for financing and to serve your financial needs.
We also may, from time to time, disclose nonpublic personal information that we collect about you to non-affiliated parties, as permitted by law. For example, certain federal or state laws may require us to disclose information about you if you are involved in litigation with a third party. In such circumstances only the specific information required by law, subpoena or a court order will be disclosed.
We also may disclose nonpublic personal information received from you on applications and other forms, such as your name and address, to nonaffiliated companies that perform marketing services on our behalf with regard to our own products or services.
We may disclose nonpublic personal information about you to nonaffiliated financial institutions with which we have joint marketing arrangements or to nonaffiliated companies with which we have outside service provider arrangements, as follows:
Joint marketing providers: From time to time, we may select joint marketing providers to offer our customers specialized financial services, such as mortgage life insurance. Although these providers would not be our% affiliates, they would work closely with us to help meet certain of your financial needs. If appropriate, we may disclose to these providers information received from you on applications or other forms, such as your name and address.
Outside service providers: From time to time, we may enter into arrangements with non-affiliated companies or firms whose expertise is essential for our own services to function properly or to complete transactions. For example, we may work with specialized firms that generate disclosures and forms that we provide to our customers. As permitted by law, we disclose to these service providers the customer information that is necessary to perform these functions.
These marketing companies and joint marketing and outside service providers are required by us to safeguard the confidentiality of your nonpublic personal information and use it only for authorized purposes.
We may disclose nonpublic personal information about our former customers, as described in the preceding section of this notice.
ONLINE SERVICES AND PRIVACY
You can visit our website and learn about our products and services without providing information about you. We do not store or retain any information (i.e., “cookies”) about you when you visit our website.
We maintain a transactional website for our products and services. Specifically, you may provide mortgage loan application information (i.e., nonpublic personal information) to us online that we will access in order to process that application. We will maintain all such information.
We may obtain e-mail addresses from our customers. We do not share e-mail addresses with anyone, except as permitted or required by law. We do not communicate with our Internet customers about their specific Internet loan applications by e-mail. We may from time to time respond by e-mail to e-mail inquiries from our customers about other matters, but we do not discuss or include nonpublic personal information in those responses. We encourage our customers not to communicate any nonpublic personal information by e-mail, as e-mail is not secure.
WHERE TO FIND OUT MORE
If you have questions or comments about our privacy practices or the way your information is maintained and used , we would like to hear from you. Please write to us at Homestar Mortgage, Inc., 220 Smith Street, Providence, RI 02908, Attention: Operations Manager.
HOW NONPUBLIC PERSONAL INFORMATION IS PROTECTED
We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
Your trust is important to us. We are committed to protecting your privacy, whether you do business with us in person or online or by telephone or mail.